We currently deliver to the United Kingdom only. All prices include taxes and duties — no extra fees at checkout.

Orders are processed within 1–3 business days and delivered within 4–8 business days after dispatch — approximately 5–11 business days total. We’ll send a tracking email once dispatched.

Yes, standard UK shipping is free on all orders. Optional express delivery may appear at checkout if available.

Please contact us as soon as possible after placing your order. Once processing begins, address changes can’t always be guaranteed.

You may return items within 30 days of delivery if they’re unworn and in original condition with tags attached. Personalised items can’t be returned unless faulty.

If returning due to change of mind, you’ll cover the postage cost. Faulty, damaged or incorrect items are refunded or replaced free of charge.

Email us at support@olivia-couture.com with your order number, item details, and reason for return. We’ll provide instructions and an authorisation code.

Approved refunds are processed within 5 business days of receipt. Your bank may take 2–5 additional days to show the funds.

We accept Visa, Mastercard, American Express, Maestro, PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes. All payments are processed through encrypted and PCI DSS-compliant gateways. Sensitive card data is never stored on our servers.

All transactions are processed in British Pounds (GBP £). Your card provider may apply currency conversion fees.

Use the size guide on each product page. If an item runs small or large, we’ll note it in the product description.

Follow the care instructions on the garment label. Most items should be gently hand-washed or machine-washed cold and air-dried.

We strive for accurate imagery, but slight variations in colour can occur due to lighting or device screen differences.